Shipping and Handlings Costs for AAC&U Publications

U.S. Orders

$5 for orders up to $25.00
$7 for orders $25.01-$50.00
$9 for orders $50.01-$100
10% of total price for orders greater than $100

International orders

Please call 202-387-3760 for price.

Claims Policy

AAC&U makes every effort to ensure that our pubications and periodicals reach our audience promptly. Please contact us if you do not receive an item you have ordered. Our policy is to replace missing items, provided they are claimed within certain time limits specified below.

Claims for undelivered periodicals will be honored six months from the date of publication, and claims for undelivered books will be honored six months from the order date.

AAC&U fulfills claims within two weeks of their receipt from subscription agencies or individuals. If you have submitted a claim with an agency but have not yet received the item from AAC&U, we ask you to do the following before placing a second (or third) claim: 1) check with the agency to determine when they sent the claim to AAC&U; and/or 2) contact AAC&U for the tracking number for the previously claimed publication. All items shipped from AAC&U are tracked and information on the item's receipt can be easily confirmed. AAC&U reserves the right to deny repeat claims when confirmation of receipt at the correct address is available.

AAC&U is not responsible for items missing because of failure to report a change of address or because a copy is lost or missing from your files. Once the six-month claims period has passed, you may purchase copies online at www.aacu.org/publications.

For more information about AAC&U publications, or to place an order, email pub_desk@aacu.org or call 800-297-3775 (202-387-3760).