Associates Program Frequently Asked Questions (FAQ)
I am at a non-member institution. Can I enroll in the Associates Program?
No, the Associates Program is available only to individuals on a member campus or institution. If you would like to learn more about the universal benefits of campus membership, or if you would like to consider being an advocate for AAC&U membership at your institution, please contact Dennis Renner at (202) 884-7435 or memberservices@aacu.org.
When will I receive my renewal notice?
Renewal notices are sent out in mid-November. To avoid interrupted delivery of your print periodicals, please be sure to renew promptly upon receiving your invoice. If you do not receive a renewal invoice, please contact Renee Gamache at (202) 884-0809 or memberservices@aacu.org.
How can I get a receipt?
A receipt will be sent to the email address you provided, if any, within ten business days after processing your payment. If no email address is on record, or if you need another receipt, you can contact Renee Gamache at (202) 884-0809 or memberservices@aacu.org.
How can I update my contact information?
To change your mailing address, phone/fax number, or email address, or to make changes to your name or title, please contact Renee Gamache at (202) 884-0809 or memberservices@aacu.org.
Why have I not received my print periodicals yet?
If you have not received your periodicals, contact Renee Gamache at (202) 884-0809 or memberservices@aacu.org to verify your mailing address and mailing preferences.
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